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Refunds and Returns Policy

  1. INTRODUCTION

    At STOICFX (PTY) LTD, we are committed to maintaining a high standard of service. We understand that your satisfaction is paramount, and therefore we have implemented a clear and transparent refund policy. This policy outlines the circumstances under which you may request a refund and the procedures for doing so.

  2. REFUND ELIGIBILITY
    1. Service Satisfaction:

      If you are not satisfied with the level of service provided by STOICFX (PTY) LTD, you may submit a refund request. However, please note that refunds are not applicable for any profits or losses incurred as a result of trading activities.

    2. Account Funding Method:

      Refunds for accounts funded via debit or credit card will be processed back to the original card used for the transaction.

    3. Exclusions:

      Refund requests will not be accepted for:

      1. Violations of the STOICFX Customer Agreement;
      2. Any profits or losses arising from trading activities; and
      3. Any other instances that do not align with our terms of service or applicable legal regulations.
  3. REFUND REQUEST PROCEDURE
    1. Contact Customer Support:

      To initiate a refund request, you must contact STOICFX Customer Support via email at [email protected]

    2. Review Timeline:

      Upon receipt of your refund request, our team will conduct a thorough review within five (5) business days. You will receive a timely response regarding the status of your request.

    3. Execution of Refund:

      If your refund request is approved, the processing of the refund will typically be completed within thirty (30) days. Please allow for additional time for your financial institution to reflect the refund in your account.

  4. POLICY AMENDMENTS

    STOICFX (PTY) LTD reserves the right to modify, amend, or update this refund policy at any time and without prior notice. It is your responsibility to regularly review this policy to stay informed of any changes.

  5. CONCLUSION

    Your satisfaction is important to us. If you have any questions or require further clarification regarding our refund policy, please do not hesitate to reach out to our Customer Support team. Thank you for choosing STOICFX (PTY) LTD.

aboutWisdom. Courage. Justice. Temperance.

At Stoic FX, we believe that trading is more than just numbers on a screen — it’s a mindset. Inspired by the ancient philosophy of Stoicism, we’ve built a brokerage that champions discipline, patience, and rational decision-making. Whether you’re a seasoned trader or just starting your journey, Stoic FX is your trusted partner in the dynamic world of forex and CFD trading.

Who We Are

Stoic FX is a globally recognized forex and CFD broker, providing traders access to the world’s largest and most liquid financial markets. Our mission is to empower traders by offering powerful tools, reliable platforms, and a transparent trading environment — all grounded in the timeless principles of Stoic philosophy.

Our Philosophy

  • Transparent pricing with no hidden fees
  • Multiple account types to suit all strategies
  • Dedicated customer support and personal account managers
  • Cutting-edge tools and integrations for automated trading

Why Traders Choose Us

At Stoic FX, we don’t chase hype — we embrace clarity and control. Trading isn’t gambling; it’s a strategic pursuit. That’s why we encourage traders to develop a long-term mindset, manage risk intelligently, and cultivate emotional resilience. In volatile markets, the Stoic trader prevails.

What We Offer

  • Tight Spreads & Fast Execution
     Trade with ultra-fast execution speeds on major forex pairs, indices, commodities, and cryptocurrencies.

  • Advanced Trading Platforms
     Enjoy seamless trading experiences with MetaTrader 4, MetaTrader 5, and our proprietary web and mobile platforms — built for speed, stability, and precision.
  • MAM & PAMM Account Services
    Whether you’re a fund manager looking to handle multiple client accounts or an investor seeking professional management, our Multi-Account Manager (MAM) and Percent Allocation Management Module (PAMM) services provide flexible, efficient solutions. Benefit from professional trading strategies, real-time transparency, and performance-based allocation.
  • Regulation & Security
     Strict regulatory compliance and advanced security protocols protect your funds and personal information.
  • Education & Insights
     Learn to trade like a Stoic. Access free mindset training to sharpen your edge and strengthen your discipline.

Stoic FX is more than a broker — it’s a philosophy of trading. Join a community of traders who value discipline over emotion, process over impulse, and results over noise.

Trade the Stoic Way. Trade with Stoic FX.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 51-81.6% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.